We ship orders using Purolator and Canada Post. Orders are processed within 2-5 business days, or slightly longer during busy season. once your order is packed, we'll be in touch with the total shipping cost before completing shipment.
Shipping, In-Store Pick Up & Local Delivery
Every order is carefully packaged to ensure your items arrive safely. Once your parcel is with the shipping carrier, Artisantique is not responsible for delays, damage, or lost items caused by the courier. If an item arrives damaged, please contact the shipping carrier directly to file a claim.
Please double check your shipping address at checkout, as we're unable to make changes once an order has been processed.
In-Store Pick Up:
Free in-store pick is available during regular business hours. You'll receive a notification once your order is ready - please wait for confirmation before coming by.
Local Delivery (Terrace BC)
We offer local delivery within Terrace BC city limits for a flat fee of $15. Delivery timing will be confirmed after your order is placed.
